Service Coordinator, Home Support

Service Coordinator, Home Support Program, Clarington
Temporary Contract up to 12 months – Part Time (14 hours/week)

This position is responsible for coordinating and scheduling the provision of assigned Home Support services and participating as a member of the Community Care Durham team. Working from the Clarington office, the Service Coordinator is responsible for:

A) Coordinating client service provision by:

  • Implementing and evaluating services, in consultation with the Manager, to meet client needs
  • Completing client assessments and follow up as delegated
  • Liaising with various organizations and individuals in the coordination of service
  • Maintaining statistical data, billings and collections

B) Providing volunteer management by:

  • Assisting with recruiting, screening, orienting, training and recognition of volunteers
  • Scheduling volunteers to service requirements considering volunteer preferences and abilities and the needs of Community Care Durham
  • Supporting and monitoring service performance

C) Promoting Community Care Durham services, assisting with office/program/Community Care Durham initiatives and fundraising.

As with any part time position, Community Care Durham reserves the right to alter (increase/decrease) hours of work.

Qualifications required:

  • Post-secondary diploma in social services/human resources and related experience, /or an equivalent combination of education and experience
  • Demonstrated excellent communication and organization skills, initiative, flexibility and accountability for delivering results within deadlines
  • Good knowledge of community support services, scheduling and volunteer management
  • Ability to work in a computerized environment (Intermediate MS Office skills). Knowledge of databases (CIMS etc.) would be an asset
  • Experience with volunteers would be an asset
  • Satisfactory Police Vulnerable Sector Check; licensed, insured vehicle and the ability to travel within Durham Region
  • Sensitivity to adults with needs related to aging, physical and/or mental health
  • Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies

Compensation: $20.72 – 24.00 per hour plus 4 % vacation pay

Please apply in writing referencing posting number 2017-12, outlining qualifications and experience by noon Friday, October 13, 2017 to: Human Resources, Community Care Durham email:

We are an Equal Opportunity Employer committed to providing an inclusive workplace that embraces diversity, values differences and supports the full participation of all employees. We recognize the importance of ensuring that all job seekers and employees are treated with equal respect and dignity, and are protected from discrimination and harassment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code we provide accommodations to applicants with disabilities throughout our hiring process. If you require this information in an alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please inform our HR department.