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July 13, 2012

To: All Friends of Community Care Durham

Re: Community Health Services Integration Strategy

As you may know, Community Care Durham (CCD) is one of ten local community
health services (CHS) organizations in Durham Region currently working together to
develop an integration plan that will improve access for local residents and ensure that
CHS providers - their staff, volunteers and board members - are ready to better address
the community health services needs of a growing population.

For the past three months I have been participating in a facilitated Community Health
Services (CHS) Integration Strategy process being supported by the Central East Local
Health Integration Network (Central East LHIN). Leadership from each of the
organizations have started meeting to share information on the services that each is
currently delivering to local clients and to look for opportunities that will lead to
improvements in front line service delivery, back office services (such as Finance and
Information Technology), leadership and/or governance.

The ten agencies included in this process are:

•Brock Community Health Centre
•The Youth Centre (The Barbara Black Centre for Youth Resources)
•Oshawa Community Health Centre
•Community Care Durham
•Faith Place
•Sunrise Seniors Place
•The Regional Municipality of Durham, Services for Seniors
•Durham Hospice
•Oshawa Senior Citizens Centre
•VON Canada, Ontario Branch (Durham Region site)

The Community Health Services Integration Strategy process is not a cost-cutting
exercise. Instead the focus is on developing a new service delivery model that will
improve access to services, create a readiness so that our agencies are ready to take on
more responsibilities for care delivered in the community and ensure that we are making
the best use of the public’s investment in their health care system.

Throughout this process, the agencies will be asking for feedback from clients and their
caregivers, staff, volunteers, board members, other health care partners, local decision
makers and local residents to determine if a proposed new service delivery model meets
their needs.

As an early part of this process, we are inviting Community Care Durham clients, family
caregivers, volunteers and staff to one of two sessions to ask for input as to how we may
be able to better serve them, together with the other agencies involved in this process. At
the end of each session we expect to be able to respond, individually and/or collectively,
to a survey that the Central East LHIN is conducting that will gather input on how
services may be improved.

There will be 2 meetings held as follows:

1) Tuesday July 24th from 1:00 - 2:30 at the Oshawa Shrine Club, 1626 Simcoe
    N., Oshawa, ON L1G 4X9

2) Wednesday August 1st from 1:00 - 2:30 at the Scugog Community Recreation
    Centre at 1655 Reach St, Port Perry, ON, L9L 1P2

Alternately, for those who would prefer to complete the survey individually, it can be
accessed on the Central East LHIN website www.centraleastlhin.on.ca and click on
“Resource Documents - Integration - Community Health Services Integration Strategy” or:
http://centraleastlhin.on.ca/report_display.aspx?id=21752

Completed surveys may be dropped off at any Community Care Durham office, emailed
as a pdf or Word file to bfarr@communitycaredurham.on.ca , or mailed to the Central
East LHIN or any CCD office by August 10th. Please mark them as “Integration Survey”.
You can also access a copy of the survey on the above link and review it prior to your
attending one of the meetings. Printed copies of the survey and supporting documents
will be available at the door.

Please feel free to share this information with others you believe may be interested in
helping us gather as much meaningful input as possible.

This is an exciting time for our organization as we work with our partners on designing
our health care future. Thank you for your help!


Sincerely,

Brent Farr
Executive Director
Community Care Durham