Vice President, In Home Supports

Vice President, In Home Supports

Full Time

Reporting to the CEO, the VP In-Home Supports is responsible for leading service delivery objectives for In Home clients as set out in the organization’s annual plan. Participates in the development and execution of strategic goals and operational plans. Accountable to the operational and strategic objectives of the organization. Responsible for maintaining external stakeholder relationships. Responsible for providing leadership and support to all staff, students and volunteers across the organization. Responsible for fiscal management.


Regular planning and interactions with staff

  • Consultation on human resources issues, WSIB and recruitment cycle
  • Assessing staff workload, reviewing incident reports and complaints
  • Leading regular staff meetings/discussions
  • Regular site visits to ensure visibility and engagement with staff
  • One on one meetings with staff for mentoring and coaching
  • Attending in-services and participating in content delivery

Portfolio review

  • Review service and financial targets with Managers through monthly reports and one on one meetings
  • Develop and roll out new quality improvement initiatives
  • Planning required to determine and meet goals
  • Review staffing needs via one on one monthly manager meetings
  • Review program needs/areas to implement efficiencies  

Strategic planning

  • Portfolio re-alignment/re – design of centralized scheduling, navigation and program integration
  • Business growth and sustainability such as Assisted Living for Seniors Program expansion/Supportive Housing
  • Align resources and coordinate access to services for optimal results
  • Employer of choice via new employment model, guaranteed hours and benefits
  • Improving customer service-client satisfaction
  • Identify opportunities for collaboration to improve client care and organizational impact
  • Partnering with Community agencies to maximize resources available to clients 
  • Performance and accountability by meeting targets and client satisfaction

External stakeholder relationships

  • Attending and participating in meetings in the community
  • Developing partnerships and working with external/internal stakeholders
  • Working with external partners to review opportunities to support complex client
  • Collaborate with Stakeholders for funding or partnership purposes
  • Knowledge of funding opportunities

Internal Committee participation 

  • Participation and planning for internal committees.
  • Wellness and Planning committee
  • AODA

Qualifications required:

  • 5-7 years related experience in a senior management role
  • Post-secondary education or equivalent experience in healthcare or public administration background is required to ensure the person in this position understands strategic, operational and delivery requirements to meet the care needs of a complex and frail population.
  • Nursing experience or training is an asset
  • Needs to demonstrate strategic, operational planning abilities and aptitude including excellent knowledge and understanding of the Ontario Health programs, the healthcare system, including the MOH, LTC and the community care agencies sector.
  • Satisfactory police vulnerable sector check
  • Ability to travel within Durham Region

Compensation: $81,190.20 -$121,794.40Salary Range; 3 weeks’ vacation per year of work; 11 paid statutory holidays, 2 float days; health and dental, life insurance, long term disability and pension as eligible.

Please apply in writing referencing posting number 2020-27, outlining qualifications and experience by
4pm Friday May 15, 2020 to:  
Human Resources, Community Care Durham email: